Casino Rules

Preliminary

• These are the rules of Aspers (Newcastle) Casino.
• The Proprietor of Aspers Casino is operated by Aspinalls (Newcastle) Limited (the Proprietor)

The Objects of the Casino are:-

• To provide Patrons with opportunities for lawful gaming and other social and recreational facilities including the provision of food and refreshments;

Constitution

• The Casino is owned by the Proprietor. All powers of the Proprietor in these Rules may be exercised by the Directors of Aspinalls (Newcastle) Ltd and by Management of the Casino.
• The Proprietor will provide the Casino with the premises and all reasonable necessities for carrying on the Casino in accordance with its objects and these rules.
• The Proprietor shall be the sole authority for interpreting the rules of the Casino premises and settling any disputes relating to the affairs of the Casino. The conduct of Patrons and any questions arising as to the rights or powers or duties of the Proprietor in relation to the Casino shall be solely determined by the Proprietor.

Officers and Management

• Any one or more members of Management may review membership applications and suspensions.
• The Proprietor or Company Officers may from time to time repeal or amend these Rules as they see fit for the well being of the Casino and its Patrons. Any Rules or Regulations so decided shall be binding on the Patrons.
• Self exclusion may only be reviewed after 6 months has elapsed and by the General Manager or Head of Gaming.

General Rules

• The Casino will open during the hours permitted for the time being by the Gambling Act 2005 or any amending or substitute legislation. Intoxicating liquor may only be supplied in the Casino during the hours permitted by the Premises Licence and whilst the Casino is open and prepared to receive Patrons.
• Patrons must be at least 18 years of age or over to enter the premises.
• Any Patron who appears to look under 21 will need to prove they are 18 or over by providing photographic identification.
• The Proprietor reserves the right to shut off any portion of the Casino premises at any time to exclude Patrons there from.
• The Proprietor will prevent access to the Casino to anyone acting in a disorderly manner or anyone who in its judgement is intoxicated.
• Patrons are prohibited from bringing alcohol onto the premises and may be refused entry if found in possession of alcoholic beverage.
• Patrons whose personal attire is unacceptable to Management may be refused entry.
• The Proprietor reserves the right to request any Patron who is believed to be intoxicated to leave the premises.
• In the interests of safety of all Patrons and Staff, Patrons must be prepared to offer any hand luggage, bags, carriers or the like for inspection by the Proprietors staff appointed to that duty. The Proprietor and Management reserve the absolute right to refuse permission to carry any articles that appointed staff consider being inappropriate for passage into the Casino.
• All property whatsoever from time to time brought into the Casino by any Patron shall be at the sole risk of the person bringing such property onto the premises and neither the Proprietor nor any employee of the Proprietor shall be liable for any loss or damage to any such article, however occasioned.
• No games of hazard or of chance shall be played on the Casino premises other than those games agreed by the Proprietor in the course of its business.
• No Patron may participate in gaming on the Casino premises on behalf of any person not present on the premises at the time, and no Patron shall so participate or endeavour to participate unless he is present on the Casino premises at the time.
• The Proprietor shall fix total monies payable in respect of any game played at the Casino for which table money is chargeable and the time or sessions during which such games may be played in accordance with the provisions of these Rules.
• No credit shall be given to enable any persons to take part in gaming or in respect of losses by any person in gaming, to which rule shall be no exception.
• Within the terms of the Data Protection Act, for reasons of safety and crime prevention sound and images are continually monitored and recorded throughout the Casino.
• In addition the Proprietor will use information for administration, customer services, marketing and carrying out appropriate security or financial checks. Marketing may contact Members by mail, e-mail, phone or text messaging service about our services or promotions, which may be of interest to Members unless the Member has specifically indicated no correspondence in their original application.
• For the comfort of all Patrons, mobile phones must not be used whilst gaming whether at the gaming tables, electronic gaming terminals, gaming machines or in the card room.
• Cameras or any other recording device may not be used in the Casino without the approval of the Management.
• The Proprietor has absolute discretion to require any Patron found in possession or suspected of being in possession of any electrical, mechanical or computerised article or device for use in component within the Casino premises to leave the premises and where appropriate to suspend, terminate membership or not allow access to the Casino.
• It is the Proprietors policy not to discriminate, and not to knowingly permit others to discriminate, against staff or Patrons on the grounds of sex, race, disability, sexual orientation and religious beliefs. Management has an absolute discretion to suspend or terminate the Membership of any Patron found to be in breach of this policy.
• The Proprietor is committed to ensuring the health and safety of its Staff, Patrons on these premises so far as is reasonable and practicable and the proprietor will comply with all relevant legislation and approved codes of practice. Aspers Staff and Patrons have a responsibility to act in a responsible manner to ensure their own health and safety and that of others in the Casino.
• The Proprietor is committed to maintaining a safe environment in which Patrons may enjoy the facilities provided. The manufacture, distribution, dispensation, possession or use of drugs or controlled substances is prohibited on the premises (this includes all land, property, building and parking areas) and offenders membership will be revoked. The Proprietor will also cooperate with the police in such matters.
• The Proprietor will not tolerate disruptive behaviour. Behaviour will be deemed ‘disruptive’ if casino property is intentionally damaged, threatening, abusive, indecent or insulting words or behaviour are used towards its Patrons or the Casinos Employees. The Proprietor has an absolute discretion to suspend or terminate the membership or refuse entry.
• The Proprietor has a strict policy against discrimination and will not knowingly permit others to discriminate against any Patron or Staff member on the grounds of sex, race, disability, age, sexual orientation or religious belief. The Proprietor will not tolerate any conduct which may potentially constitute harassment or discrimination against any Patron or Staff member.
• The Proprietor may initiate and will fully support a criminal investigation following an act of violence against any of its Patrons or its Employees.
• The Proprietor will share information about any criminal act committed in the Casino by Patrons with other Proprietary Gaming Clubs or Companies and the Authorities.
• The Proprietor will remove and exclude from the premises any person suspected or found to have cheated or committed another criminal act. Under these circumstances any attempt to enter the premises will render the excluded person liable to civil action and in accordance with which the Proprietor will seek to recover its costs of such action. The Proprietor will also pursue criminal prosecution against those who commit offences on its premises.
• The Proprietor reserves the right to withhold funds where there is knowledge or suspicion that those funds have been exclusively or partly obtained unlawfully, whilst full investigations are concluded.
• Systematic or organised money lending between clients on the premises is strictly forbidden.
• Smoking is only permitted in the designated area. Any person found to be smoking on the premises, not in the designated area, may be asked to leave.
• A Patron who self-excludes agrees that the Proprietor will not be liable for any matter whatsoever if they enter Aspers premises prior to the expiry of the exclusion period.

Protection of Customer Funds

• Funds are not protected in the event of the insolvency of Aspers Group Limited.

Complaints and Disputes

• Any complaint or dispute should be raised immediately with a member of the Management team. Should you be dissatisfied with the outcome of a gaming dispute you should ask a member of the Management team for a dispute resolution leaflet which outlines the process of further complaints

Experian Identification Check

• An electronic identity check may be carried out on customers who are applying for Aspire Club membership. Please note that this ID check does NOT leave a credit “footprint” on an applicant’s credit record. The ID check leaves an ID softprint that is only visible to the individual and not to any lenders and therefore does NOT affect an individual’s credit history or the ability to obtain credit. At no point during this search has The Proprietor accessed any credit or financial information on the applicant.

Responsible Operator

• The Proprietor recognises that a small proportion of its Patrons may experience problems as a result of their gambling. The Proprietor is committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. The Proprietor will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. The Proprietor also offers a self-exclusion programme with a minimum self-exclusion period of 6 months. Further information on responsible gaming can be obtained via www.gambleaware.co.uk